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Debt collection companies top list for consumer complaints in Illinois

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Debt collection companies top list for consumer complaints in Illinois

CHICAGO (AP) – The Illinois attorney general’s office received more than 25,000 complaints from consumers in 2015. Here’s a look at the top categories and the number of complaints. 1. Consumer Debt (mortgages, collection agencies, banks) 3,350 2. Identity Theft (government document fraud, credit cards, utilities, data breaches) 2,636 3. Telecommunications (telemarketing, cable and satellite […]

Debt collection companies top list for consumer complaints in Illinois

CHICAGO (AP) – The Illinois attorney general’s office received more than 25,000 complaints from consumers in 2015. Here’s a look at the top categories and the number of complaints.

1. Consumer Debt (mortgages, collection agencies, banks) 3,350

2. Identity Theft (government document fraud, credit cards, utilities, data breaches) 2,636

3. Telecommunications (telemarketing, cable and satellite TV, phone service and repairs, cell phones) 2,188

4. Construction/Home Improvement (remodeling, roofs and gutters, heating and cooling, plumbing) 2,167

5. Used Auto Sales/Motor Vehicles (as-is used cars, financing, warranties) 1,835

6. Promotions/Schemes (phone scams, investment schemes, lottery scams, phishing) 1,813

7. Education (for-profit schools, student loan debt, loan counseling) 1,523

8. Internet/Mail Order Products (Internet and catalog purchases, TV and radio advertising) 1,019

9. Fraud Against Business (consulting services, equipment leasing, directories and publications)726

10. Motor Vehicle/Non-Warranty Repair (collision, engines, oil changes and tune-ups) 714

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