Koster says his office received more than 275 complaints about Farmers agents in a four-year period
JEFFERSON CITY, Mo. (AP) – California-based Farmers Insurance has agreed to pay Missouri $575,000 to settle a lawsuit claiming its agents violated state telemarketing laws.
Attorney General Chris Koster on Monday said that is the largest amount ever paid to the state by a telemarketer for violations of the no-call list.
Farmers sells home, life and auto insurance.
Koster says his office received more than 275 complaints about Farmers agents in a four-year period. Some complained that they were contacted by agents even after consumers requested that they stop calling.
Farmers in the settlement denied claims that independent agents solicited residents on the no-call list.
The settlement agreement also requires the company to take additional steps to prevent telemarketing violations, including audits of agents.
The agreement expires mid-July 2019.