The cost of the massive payment card hack that hit the Schnucks supermarket chain in recent months could cost the company $80 million in Illinois alone.
Court records show Schnucks wants to move an Illinois lawsuit related to a security breach affecting credit and debit cards of its customers to a federal court.
Schnucks has said the breach of up to 2.4 million cards dated to December and came to light in March. The company said the lawsuit filed against them on behalf of a Belleville shopper is meritless.
The matriarch of the Schnucks' grocery store chain has died. 88-year-old Doris Schnuck died Saturday at her home in Clayton. A company spokeswoman says she had been in failing health.
Doris and Donald Schnuck helped turn a corner grocery in north St. Louis into the area’s leading supermarket chain. He died in 1991 at age 69. They have six children who run the supermarket chain. Funeral arrangements are pending.
Today, Schnucks operates 100 stores in five states — Missouri, Illinois, Indiana, Wisconsin and Iowa — with 14,800 employees.
Mrs. Schnuck supported the St. Louis Children’s Hospital, the Children’s Tumor Foundation, the St. Louis Zoo and the Donald Danforth Plant Science Center. The Children’s Garden at the Missouri Botanical Garden is named for her.
Craig and Terry Schnuck live in Clayton. Scott, Todd, Mark and Nancy live in Ladue. Other survivors include 20 grandchildren and 12 great-grandchildren.
ST. LOUIS (AP) — Authorities say no criminal charges will be filed against the St. Louis woman whose 5-year-old son was found wandering alone late at night with his dog at a grocery store.
Workers at a Schnucks grocery store in south St. Louis found the boy about 11:15 p.m. Thursday. He said his name was Noah, but he didn't know his last name or where he lived. Workers took him in, gave the boy and the dog food, and called police.
Several hours later, on Friday morning, police located the child's mother. She told authorities she was sleeping and didn't know the boy had wandered off.
Police say there will be strict oversight to ensure that the mother and child get help toward what police call a "healthy living environment."
A south city Schnucks grocery store has issued a voluntary recall for all ground sausage sold on a weekend.
The Hampton Village Schnucks issued the recall after a customer returned a package of ground sausage with pieces of the tray packaging pad inside.
The recall includes all fresh ground sausage purchased Sunday, April 28 with a "sell-by" date of May 2.
As a precaution, all fresh ground sausage was pulled from the shelves, the grinder cleaned, and newly ground sausage put out for sale.
Schnucks said this was an isolated incident and no other stores were affected. No injuries or illnesses were reported.
Customers with questions are encouraged to contact the Schnucks Consumer Affairs Department at 314-994-4400 or 800-264-4400.
A Schnucks location in Fairview Heights is recalling ground beef sold on Sunday.
The store, at 625 Lincoln Highway, says some black display paper was accidentally ground with the beef. The beef was sold between 9AM and 4:30 PM and has a sell by date of Monday, April 22.
Anyone who purchased the prepackaged beef can take it back to the store for a full refund.
Anyone with questions should contact Schnucks Consumer Affairs at 314-994-4400 or 1-800-264-4400.
List of potentially affected stores and dates
St. Louis Metropolitan Area (Missouri side)
Schnucks Florissant (Dec. 9 – Mar. 29) 8200 N. Lindbergh, Florissant, MO 63031
Schnucks Grandview (Dec. 10 – Mar. 29) 74 Grandview Plaza, Florissant, MO 63033
Schnucks Cross Keys (Dec. 10 – Mar. 29) 13987 New Halls Ferry, Florissant, MO 63033
Schnucks Shackelford (Dec. 10 – Mar. 29) 1160 Shackelford, Florissant, MO 63031
Schnucks Westfall Plaza (Dec. 10 – Mar. 29) 8037 W. Florissant, Jennings, MO 63136
Schnucks University City (Dec. 10 – Mar. 29) 6920 Olive Boulevard, U. City, MO 63130
Schnucks Bridgeton (Dec. 10 – Mar. 29) 11253 St. Charles Rock Rd., Bridgeton, MO 63044
Schnucks Cool Valley (Dec. 10 – Mar. 29) 1225 S. Florissant Rd., St. Louis, MO 63121
Schnucks Overland (Dec. 10 – Mar. 29) 9074 Overland Plaza, Overland, MO 63114
Schnucks Sierra Vista (Dec. 10 – Mar. 29) 1589 Sierra Vista Plaza, St. Louis, MO 63138
Schnucks Brentwood (Dec. 9 – Mar. 29) 8800 Manchester, Brentwood, MO 63144
Brentwood Specialty Rx (Dec. 10 – Mar. 29) 1520 S. Brentwood Blvd., Brentwood, MO 63144
Schnucks Butler Hill (Dec. 9 – Mar. 29) 4333 Butler Hill, St. Louis, MO 63128
Schnucks Telegraph (Dec. 10 – Mar. 29) 5519 Oakville Shopping Center, St. Louis, MO 63129
Schnucks Concord Village (Dec. 10 – Mar. 29) 5434 Southfield Center, St. Louis, MO 63123
Schnucks Affton (Dec. 10 – Mar. 29) 10070 Gravois, St. Louis, MO 63123
Schnucks Crestwood (Dec. 10 – Mar. 29) 9540 Watson Road, Crestwood, MO 63126
Schnucks Webster (Dec. 10 – Mar. 29) 8650 Big Bend, Webster Groves, MO 63119
Schnucks Kirkwood (Dec. 10 – Mar. 29) 10233 Manchester, Kirkwood, MO 63122
Schnucks Des Peres (Dec. 10 – Mar. 29) 12332 Manchester Rd, Des Peres, MO 63131
Schnucks Richmond Center (Dec. 10 – Mar. 29) 6600 Clayton Road, Richmond Heights, MO 63117
Schnucks Eureka Pointe (Dec. 10 – Mar. 29) 245 East 5th St., Eureka, MO 63025
Schnucks Ladue (Dec. 10 – Mar. 29) 8867 Ladue, Ladue, MO 63124
Schnucks Ballwin Dec. 9 – Mar. 29) 15425 Manchester, Ballwin, MO 63011
Schnucks Wildwood (Dec. 10 – Mar. 29) 16580 Manchester, Wildwood, MO 63040
Schnucks Chesterfield (Dec. 10 – Mar. 29) 141 Hilltown Village, Chesterfield, MO 63017
Schnucks Woods Mill (Dec. 10 – Mar. 29) 1060 Woods Mill Plaza, Chesterfield, MO 63017
Schnucks Twin Oaks (Dec. 10 – Mar. 29) 1393 Big Bend, Ste. 1, Ballwin, MO 63021
Schnucks Mason (Bellerive) (Dec. 9 – Mar. 29) 12756 Olive Boulevard, St. Louis, MO 63141
Schnucks Dorsett (Dec. 9 – Mar. 29) 2030 Dorsett Rd., Maryland Heights, MO 63043
Culinaria (Downtown) (Dec. 10 – Mar. 29) 315 N. 9th St., St. Louis, MO 63101
Schnucks Hampton & Gravois (Dec. 9 – Mar. 29) 7450 Hampton Avenue, St. Louis, MO 63109
Schnucks Arsenal (Dec. 10 – Mar. 29) 5055 Arsenal, St. Louis, MO 63139
Schnucks Hampton Village (Dec. 10 – Mar. 29) 60 Hampton Village Plaza, St. Louis, MO 63109
Schnucks South City (Dec. 10 – Mar. 29) 3430 S. Grand, St. Louis, MO 63118
Schnucks Loughborough (Dec. 10 – Mar. 29) 1020 Loughborough, St. Louis, MO 63111
Schnucks Lindell (Dec. 10 – Mar. 29) 4171 Lindell Boulevard, St. Louis, MO 63108
Lindell Specialty Rx (Dec. 10 – Mar. 29) 3960 Lindell Boulevard, 63108
Schnucks City Plaza (Dec. 9 – Mar. 29) 3431 Union, St. Louis, MO 63115
Schnucks Mid Rivers (Dec. 9 – Mar. 29) 577 Mid Rivers Mall Dr., St. Peters, MO 63376
Schnucks Zumbehl (Dec. 9 – Mar. 29) 1950 Zumbehl Road, St. Charles, MO 63303
Schnucks Cottleville (Dec. 10 – Mar. 29) 6083 Mid Rivers Mall Dr., Cottleville, MO 63304
Schnucks O’Fallon (Dec. 10 – Mar. 29) 8660 Veterans Memorial Pkwy., O’Fallon, MO 63366
Schnucks Lake Saint Louis (Dec. 10 – Mar. 29) 101 Civic Center Dr., Lake St. Louis, MO 63367
Schnucks Harvester (Dec. 10 – Mar. 29) 48 Plaza Ninety-Four Drive, St. Peters, MO 63376
Schnucks Wentzville (Dec. 10 – Mar. 29) 1960 Wentzville Parkway, Wentzville, MO 63385
Schnucks Dillon (Dec. 10 – Mar. 29) #20 Gravois Dillon Plaza, High Ridge, MO 63049
Schnucks Richardson Crossing (Dec. 10 – Mar. 29) 3900 Vogel Rd., Arnold, MO 63010
Schnucks Festus (Dec. 10 – Mar. 29) 1181 Gannon Plaza, Festus, MO 63028
Schnucks Washington (Dec. 10 – Mar. 29) 2073 Washington Crossing, Washington, MO 63090
St. Louis Metropolitan area (Illinois side)
Schnucks Alton (Dec. 10 – Mar. 29) 2811 Homer Adams Pkwy, Alton, IL 62002
Schnucks Bethalto (Dec. 10 – Mar. 29) 72 Airport Plaza, Bethalto, IL 62010
Schnucks Swansea (Dec. 10 – Mar. 29) 2665 N. Illinois Street, Swansea, IL 62226
Schnucks Fairview Heights (Dec. 10 – Mar. 29) 625 Lincoln Hwy., Fairview Heights, IL 62208
Schnucks Seven Hills (Dec. 10 – Mar. 29) 907 East Highway 50, O’Fallon, IL 62269
Schnucks Granite City (Dec. 10 – Mar. 29) 3100 Madison Avenue, Granite City, IL 62040
Schnucks Waterloo (Dec. 10 – Mar. 29) 150 Waterloo Commons Dr., Waterloo, IL 62298
We will hear more from Scott Schnuck today in a you tube video about a credit and debit card breach. The grocery chain now says 2.4 million Schnucks customers may have been compromised between December of last year and March 2013.
Schnucks says only the card numbers and expiration dates were stolen, not the credit card holder's identity.
“On behalf of myself, the Schnuck family, and all of our 15,000 teammates, I apologize to everyone affected by this incident,” said Scott Schnuck in a press release. “Over the years, technology has helped us deliver superior customer service, but it also introduces risks that we have actively worked to manage through compliance audits, encryption technology and various other security measures.”
The company also sent news outlets a timeline showing what happened and when. The company says it was told of an issue on March 15, formed a response team on March 19, contacted police on the 20th, began to identify the problem on the 28th, but did not communicate any concern to customers until March 30.
According to the company, “if you used your card at any one of the 79 affected stores between December 2012 and March 29, 2013, your card could have been accessed.” Click here for the FULL LIST.
The company has declined to do interviews due to legal concerns over pending lawsuits. The company is preparing a video statement instead.
Schnucks has set up a call line for customers to use for any questions. The number is 1-888-414-8022. The line is open Monday through Friday from 9 a.m. to 5p.m. and the weekend of April 20-21 from 9 a.m. to 4 p.m.
MARYLAND HEIGHTS, Mo. (AP) - The suburban St. Louis-based grocery store chain Schnucks says a November audit found it was in compliance with industry standards for data security.
Schnucks said last month that it was the victim of hackers that somehow gained access to credit card and debit card information of customers. The chain is working with police, attorneys general in Missouri and Illinois, the U.S. Secret Service and the FBI.
The St. Louis Post-Dispatch reports that Schnucks says a November audit showed it met standards required from companies that accept credit cards. The company says it has found and contained the breach, but advises customers to continue monitoring their accounts for fraudulent charges.
ST. LOUIS (AP) — The Schnucks grocery store chain says it's found the source of a credit card fraud problem that has victimized dozens of people.
In a news release Saturday, Schnucks Markets Inc. announced that the computer forensic firm it hired discovered that a computer code was recording customers' credit and debit card numbers. The suburban St. Louis-based grocery says it's taken "comprehensive measures" designed to block further access.
CEO Scott Schnuck described what happened as a "cyberattack" and says the company is cooperating with authorities.
The chain learned March 15th that some customers had noticed unauthorized charges for credit cards they used at Schnucks. Shoppers were encouraged to pay with cash or checks until the fraud problem was resolved.
Authorities said many of the unauthorized charges were at out-of-state big box stores.
Some customers of one local grocery chain are wondering why they are just now learning about a series of credit card fraud incidents.
In a statement, Schnuck's spokesperson Paul Simon said that the company had become aware on March 15 that some customers had noticed unauthorized charges on their card statements for credit cards they had used at Schnucks. Complaints have be received from shoppers across the metro area.
Schnucks officials say they're working with police and a private outside forensic team to try to find the source of the compromise.
Police say the leak may not be with the grocer, but with a third-party vendor that processes transactions.