Click for St. Louis, Missouri Forecast

// a href = ./ // St Louis News, Weather, Sports, The Big 550 AM, St Louis Traffic, Breaking News in St Louis

Online pharmacy:fesmag.com/tem

Have you a sex problem? Please visit our site:fesmag.com/medic

 
 
 
Susan Smith-Harmon

Susan Smith-Harmon

Days after Asiana plane crash, families neglected

Wednesday, 26 February 2014 03:57 Published in National News
   LOS ANGELES (AP) — When anguished family members first called for information about their loved ones aboard a wrecked Asiana Airlines plane, instead of getting answers they had to navigate an automated reservation system.
   Even once Asiana finally set up a proper hotline, it would be five days before the South Korean airline connected with the families of all 291 passengers.
   Asiana's response to the deadly crash last summer near San Francisco earned quick criticism for its disarray. On Tuesday, it also earned a $500,000 penalty from the U.S. Department of Transportation.
   It's the first time federal officials have concluded that an airline broke laws requiring prompt and generous assistance for the loved ones of crash victims.
   Three people died and dozens were injured July 6 when Asiana Flight 214 clipped a seawall while landing at San Francisco International Airport. One of the victims, a 16 year old girl, apparently survived being ejected onto the tarmac, only to be run over by a fire truck.
   Many families live in South Korea or China, meaning the airline was their main source of information on the crash half a world away.
   "The last thing families and passengers should have to worry about at such a stressful time is how to get information from their carrier," U.S. Transportation Secretary Anthony Foxx said in a prepared statement.
   Under a consent order the airline signed with the department, Asiana will pay a $400,000 fine and get a $100,000 credit for sponsoring conferences and training sessions through 2015 to discuss lessons learned from the situation.
   In a statement emailed to The Associated Press, Asiana spokeswoman Hyomin Lee said the airline "provided extensive support to the passengers and their families following the accident and will continue to do so."
   Asiana said in the consent order that its response was slowed because the crash occurred on a holiday weekend when staffing was short. The airline said it was not alone among foreign airlines with "few trained employees to attend to post-accident responsibilities."
   Asiana argued that it recovered quickly, noting that within a few days of the crash it had assigned a special representative to each passenger and family, flown in family members from overseas and provided professional crisis counseling.
   The consent order also laid out findings from the Department of Transportation's investigation. Among them:
   — Asiana generally "failed to commit sufficient resources" to help families; it wasn't until five days after the crash that its employees were meeting all responsibilities under U.S. law. The airline lacked translators and personnel trained in crash response.
   — It took Asiana more than 18 hours to staff a reliable toll-free hotline.
   — The law requires family notification as soon as practical, but Asiana had contacted just three-quarters of families within two days. It would take five days to contact every family.
   Congress required carriers to dedicate significant resources to families of passengers in the late 1990s, after airlines were roundly criticized for ignoring desperate requests for information after crashes.
   Last fall, the AP reviewed plans filed by two dozen foreign airlines and found cases in which carriers had not updated their family assistance plans as required.
   Since AP's story, several airlines have updated their plans with the Department of Transportation. Among them is Asiana's bigger rival, Korean Air.
   Many airlines invest in crash preparedness and family assistance planning, but a minority are "using lip service and euphemisms in their plans," said Robert A. Jensen, whose company has contracts with hundreds of airlines to help after an accident.
   "It's time that some of the airlines that have been flying under the radar be held accountable," said Jensen, CEO of Kenyon International Emergency Services. "Somebody finally got caught."
   The National Transportation Safety Board is still investigating the cause of the crash. Family members of some passengers have sued the airline in federal court.

   Several brides will have to find new venues for their upcoming wedding receptions, but they will be getting their deposits back after a St. Charles banquet center closed suddenly this week.  The Spirited Heart Banquet Center closed Monday after twelve years of operations.  

   The business owner, Kimberley Saguto tells the St. Louis Post-Dispatch that she had to close after she was unable to resolve a dispute with her landlord. Saguto says there were eight couples who had scheduled upcoming wedding receptions at the hall.  But she says there wasn't enough other business to keep the business operating.

   Saguto tells the paper that she plans to refund deposits and help find new reception venues for couples.

Man charged with stealing posts from IDOT work zone

Wednesday, 26 February 2014 03:26 Published in Local News
   EDWARDSVILLE, Ill. (AP) - Illinois State Police say an East St. Louis man used a safety vest and hardhat bearing a construction firm's name in a ruse to steal galvanized steel posts from the state Transportation Department.
   Soloman Craighead is being held in the Madison County Jail in lieu of $50,000 bond on a felony theft charge.
   Authorities say the 61 year old Craighead took 400 posts between Jan. 4 and Sunday from a construction zone on Interstate 270 near Granite City.
   State Police Master Sgt. Mark Doiron says it is believed Craighead sold the posts, used to secure guard rails, to a scrapyard.
   Craighead was arrested Sunday as he and a woman was loading posts into a pickup truck. Police say the woman was released for lack of evidence to charge her with a crime.
 

Latest News

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
Prev Next
Lynn, Cardinals snap Brewers' 9-game win streak

Lynn, Cardinals snap Brewers' 9-game win streak

MILWAUKEE (AP) -- The Milwaukee Brewers' nine-game winning streak was snapped Monday night when Lance Lynn struck out 11 in seven innings and Jon Jay hit a three-run homer for t...

49ERS LINEBACKER ALDON SMITH ARRESTED AT AIRPORT

49ERS LINEBACKER ALDON SMITH ARRESTED AT AIRPORT

LOS ANGELES (AP) -- San Francisco 49ers linebacker Aldon Smith was arrested Sunday at Los Angeles International Airport after authorities said he became belligerent during a sec...

Red Wings keep Blues down with 3-0 shutout

Red Wings keep Blues down with 3-0 shutout

  ST. LOUIS (AP) -- Backup goalie Petr Mrazek kept the injury-riddled St. Louis Blues down heading into the playoffs with his second career shutout in a 3-0 victory for...

Carpenter, Wainwright help Cardinals top Cubs 10-4

Carpenter, Wainwright help Cardinals top Cubs 10-4

ST. LOUIS (AP) -- Matt Adams homered, Matt Carpenter drove in two runs and Adam Wainwright saved a tired bullpen by lasting seven innings for the St. Louis Cardinals in their 10...

Daley, Stars beat Blues 3-0, end playoff drought

Daley, Stars beat Blues 3-0, end playoff drought

DALLAS (AP) -- Trevor Daley had a goal and an assist, Kari Lehtonen recorded his fifth shutout of the season, and the Dallas Stars clinched their first playoff berth since 2008 ...

Curry, Wild extend Blues' slide with 4-2 win

Curry, Wild extend Blues' slide with 4-2 win

  ST. PAUL, Minn. (AP) -- Kyle Brodziak scored two goals and John Curry made 43 saves in his Wild debut to lead Minnesota over the struggling St. Louis Blues 4-2 on Thu...

Who Is The Front-Runner at the Masters?

Who Is The Front-Runner at the Masters?

AUGUSTA, Ga. (AP) -- If you're looking for someone not to pick at this year's Masters, go with Ryan Moore. By winning the Par 3 tournament, he surely sealed his fate. After ...

© 2013 KTRS All Rights Reserved