St. Louis, MO (KTRS) The Better Business Bureau (BBB) is warning Netflix consumers about at email phishing scam across the St. Louis and Southeast Missouri region.
The warning appears three years after a BBB alert of bogus emails reported by two residents of Southeast Missouri. A new wave of fraudulent emails was falsely claimed by Netflix and has no connection to the video rental company. A description of the emails includes a Netflix logo with a heading saying “payment details update required.” An update account now link appeared along with a nine digit toll-free number instead of a ten digit number.
Netflix sent out a warning explaining that “Netflix does not ask for personal information via email as thieves are known to create fake websites asking for personal information.”
BBB President and CEO Michelle Corey, informed consumers to not respond to any phone, email or text request for information, unless they confirm who is making the request.
If you encounter a bogus email or text, contact the Better Business Bureau at (314) 645-3300.